JB.COM Privacy Policy: How the Site Handles Player Data, Cookies and Account Security
Key Takeaways
- JB.COM collects personal data and usage data for account registration, verification, gaming activity, payments and compliance with legal requirements;
- Cookies are used for session persistence, personalization and analytics; they do not store personal data and cannot harm the device;
- The platform applies data encryption in transit and at rest, DDoS protection, firewall and Cloudflare to protect infrastructure;
- JB.COM does not sell or rent personal data; limited data sharing with third parties is only possible for platform operation or on legal grounds;
- Users may request access, correction or deletion of their data – requests are sent via support@jb.com or privacy@jb.com.
This page is the official privacy section of JB.COM Casino, which explains how the platform collects, uses, protects, and shares personal data when users interact with the service. The policy covers the processing of account data, usage data, cookies, third-party services, marketing consent, requests for data deletion, and security measures. The policy does not guarantee absolute anonymity but describes the rules for handling data and the user’s rights.
Data Processing Responsibility on JB.COM
The JB.COM Privacy & Cookie Policy applies to Zozo Technology B.V. – the platform operator registered in Curaçao (registration number 165255, address: Kaya Richard J. Beaujon z/n, Willemstad, Curaçao). The platform operates under the Curacao Gaming Authority (CGA) license OGL/2024/1519/0809.
The policy defines how data is processed during account registration, identity verification, participation in games and fulfillment of regulatory compliance requirements. Using JB.COM services constitutes acceptance of the data processing terms described in the Privacy & Cookie Policy.
User Data, Registration and JB Casino Gaming Account
JB.COM processes users’ personal data for the following purposes:
- Creating and managing a gaming account – profile management, game history and settings;
- Identity verification (KYC) – checks before withdrawals and when deposit thresholds are exceeded;
- Payment processing – deposits, withdrawals and transaction history;
- Legal obligations – AML/CFT compliance under the CGA license;
- Marketing communications – only with the user’s explicit opt-in consent.
Consent to receive marketing messages can be withdrawn at any time. Withdrawal of consent does not affect account functionality or access to the platform.
Browser, Device and Mobile Access Data on JB.COM
When you use JB.COM, usage data related to your visit to JB.COM is automatically collected. This includes: IP address, browser type and version, pages visited, date and time of visit, time spent on the page, unique device identifiers, and diagnostic data.
When accessing the site from mobile devices, the following may also be collected: mobile device type, unique device ID, mobile operating system version, and mobile browser type. This data is used to ensure the proper functioning of the service, security, and analytics—not for advertising profiling outside the platform.
Cookies and Personal Data in JB Casino
Cookies on JB.COM serve four functions: maintaining an authenticated session, tracking user preferences, collecting usage statistics and monitoring traffic sources and affiliate referrals. The official policy states directly: cookies cannot harm the device and do not store personally identifiable information.
The platform distinguishes two cookie types:
- JB’s own cookies – session management, authentication and in-platform analytics; include _fp (browser fingerprint), _t (session timestamp), _r (HTTP referrer) and _c (affiliate campaign ID);
- Third-party cookies – Google Analytics (traffic analytics), Zendesk (Live Chat and support), Cloudflare (DDoS protection and performance).
Cookie settings are managed through the Privacy Settings section in the user’s browser.
JB.COM Data Protection, Third-Party Sharing and Privacy Requests
Technical data and infrastructure protection measures described in the official policy:
- Encryption of data in transit over public networks and in the database;
- Auditing standards and DDoS mitigations;
- Encrypted servers and backups, firewall, restricted VPN access, SSH restrictions and Cloudflare;
- Monitoring of critical services with alerts.
JB.COM does not sell or rent personal data. Limited transfer to trusted third-party providers is possible to support platform operations (payments, verification, infrastructure) or when a legal obligation exists. Users may request access to, correction of, or deletion of their data via support@jb.com or privacy@jb.com. A deletion request may be declined if JB.COM has a legal basis to retain the data – for example, under AML/CFT compliance requirements.
Frequently Asked Questions
Consent to receive marketing messages from JB.COM can be withdrawn at any time through account settings or by contacting support@jb.com. Withdrawal does not affect access to the platform, games or any other account features.
JB.COM does not sell or rent personal data to third parties. Limited data sharing with trusted third-party providers is possible for payment processing, identity verification and infrastructure support, as well as when a legal requirement applies – for example, AML/CFT reporting. The list of third parties is not publicly disclosed, but sharing occurs only to the extent necessary for a specific purpose.
Data deletion requests are submitted via privacy@jb.com. JB.COM will review the request; however, some data may be retained if a legal basis exists – for example, transaction records and KYC documents required to be stored under regulatory requirements. Retention periods depend on applicable legislation.
Yes. The official JB.COM Privacy Policy includes a Data Breach Notification section describing the procedure for notifying users of security incidents. Notification is made in accordance with applicable regulatory requirements and CGA licensing obligations.
Cookie settings are managed through the Privacy Settings section in the browser: Chrome, Firefox, Safari and other browsers allow blocking or restricting specific cookie categories. Disabling third-party cookies (Google Analytics, Zendesk, Cloudflare) does not block access to the platform but may affect the Live Chat functionality and site analytics.
